This is a one-time charge that will appear on your statement as Omni Verge Technologies.
At Omni Verge Technologies, we aim to provide high-quality 3D art and creative services that meet the agreed project requirements. Because our services involve custom creative work, we have established the following Refund Policy.
Our 3D services are generally customized according to each client’s requirements. Once work has started, payments may become non-refundable because time, creative resources, and production work have already been invested into the project.
If a project requires an upfront deposit, the deposit is generally non-refundable once production has started.
The deposit may cover project planning, concept development, modeling, research, production time, and other resources committed to the project.
If a client requests cancellation before work has started, we may review the request and determine whether a refund is applicable.
Any refund will depend on the project agreement, payment processing fees, administrative costs, and work already completed.
Once substantial work has begun, refunds may not be available for the portion of the project already completed.
If a project is cancelled during production, any potential refund will be evaluated based on completed work, expenses, and the specific project agreement.
A request for revisions does not automatically qualify for a refund.
We will make reasonable efforts to address revisions included within the selected package and original project scope.
Requests that significantly change the original concept or project requirements may require additional charges.
If you believe the delivered work does not meet the agreed project requirements, please contact us promptly.
We will review the issue and, where appropriate, provide corrections or revisions within the agreed scope.
If you accidentally make a duplicate payment or an incorrect payment, please contact us as soon as possible. We will review the transaction and determine the appropriate resolution.
Payment processing fees or other third-party charges may not be refundable where they have already been incurred.
To request a refund or discuss a payment-related issue, contact us with:
Your name
Order or project details
Payment information
Reason for the request
Any relevant supporting information
Email: [email protected]
Omni Verge Technologies reserves the right to update this Refund Policy when necessary. Changes will be published on this page with the updated date.
For questions regarding this Refund Policy, please contact:
Omni Verge Technologies
Email: [email protected]
